✅ DO:
- Respond Fast – Call or text within 15–30 minutes of application.
- Pre-Qualify Properly – Ask the right questions before submitting.
- Use Clean Submissions – Include CDL, med card, work history, and endorsements.
- Follow Up Daily – Don’t let drivers go cold. Touch base until they’re scheduled.
- Build Trust – Be honest, direct, and consistent. Drivers remember who treats them right.
❌ DON’T:
- Submit Unqualified Drivers – Know the carrier’s rules before you apply.
- Guess on Application Info – No shortcuts. If you’re unsure, verify with the driver.
- Ghost Drivers After Submission – Stay engaged all the way to orientation.
- Overpromise Pay or Home Time – Set clear, accurate expectations.
- Ignore the Carrier’s Notes – Always read instructions and follow protocol.